Frequently Asked Questions
Yes, we support full OEM/ODM customization including logo, packaging, and appearance.
MOQ varies by product, please see individual product pages or contact us for details.
Compatibility depends on the door material, thickness, backset and lock-body dimensions. Share your door details so our team can confirm fit before ordering.
Lead time depends on order volume and customization requirements; please contact us for an accurate quote.
East View applies quality control throughout the manufacturing process, including raw material inspection, PCB testing, assembly inspection, functional testing, aging tests and final inspection of finished products. These quality-control procedures help maintain consistent product quality and reliable performance for smart locks supplied to OEM/ODM customers worldwide.
Certification availability varies by smart lock model and target market. East View can help confirm the applicability and availability of FCC, RoHS and CE certificates or related test documentation for your requirements. Contact us with your selected model and target sales market so we can help identify the relevant certification requirements and the supporting documents we can provide.
Yes. East View supports smart lock orders from customers worldwide and can coordinate international shipping according to the destination, order quantity and mutually agreed trade terms. Shipping methods, freight costs and estimated transit times are confirmed for each order, supporting international deliveries for wholesalers, distributors and OEM/ODM customers.